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Syndicate Global Prepaid Card - EXTRA Power in your purse

 

SyndicateBank Gift Card

 
SyndicateBank Gift card is a convenient alternative for gifting anyone on any occasion. The card works on “Load and Gift” concept and it is simple and convenient to make any type of Domestic purchases. You can use this card at PoS terminals and e-Commerce purchases.
 

Key Features of SyndicateBank Rupay Gift Cards

  • OTP based authentication for online transactions
  • PIN based authentication for PoS transactions for enhanced security.
  • The card can be used at all Domestic locations wherever RuPay Cards are accepted.
  • This card is not reloadable.
  • Cash withdrawals are not allowed through this card.
  • Validity of this card is three years. The expiry month/year will be printed on the card.
  • Issuance charges: Rs.50 per card plus applicable GST.
 

SyndicateBank Reloadable Prepaid Card

 
SyndicateBank General Purpose Reloadable (GPR) prepaid card is simple and convenient to make any type of Domestic purchases. This card works on ‘Pay Now’ concept and is an alternative to cash. To use the card, all you have to do is load your Prepaid card account with the desired amount and the card is ready to be used at ATMs, PoS and e-Commerce.
 

Key Features of SyndicateBank Rupay GPR Prepaid Cards

  • The card can be used at ATMs, PoS and e-Commerce.
  • OTP based authentication for online transactions.
  • PIN based authentication for ATM and PoS transactions for enhanced security.
  • The card can be loaded up to a maximum of Rs.50,000/- per card ( the card balance cannot be more than Rs.50,000/- at any point of time)
  • Issuance charges: Rs.50 per card plus applicable GST. No charges for subsequent reloading
  • The card can be used at all Domestic locations wherever RuPay Cards are accepted.
  • Validity of this card is three years. The expiry month/year is printed on the card.
 

General Guidelines

 
  • Sign on the signature panel at the back of the card as soon as you receive it.
  • Do not disclose your four digit PIN to anybody, including your own family members or anybody from bank.
  • Avoid taking help from strangers.
  • Terms & Conditions for using SyndicateBank Prepaid card Click here to view/download
  • Lodging Prepaid Card Transaction Complaints Online - Click here
 

Frequently Asked Questions: (FAQs)

 
1. What are the variants of SyndicateBank prepaid cards are issued?
  • I. Prepaid Cards (Reloadable)
  • II. Gift Cards (Non-Reloadable)

2. How can I get SyndicateBank Prepaid cards?

You can approach the designated SyndicateBank Branch with valid Address & Identity Proofs (KYC documents). Once the KYC documents are successfully verified, the request for Prepaid cards will be initiated by the branch and the Cards will be issued within 10 working days.


3. Where can I use SyndicateBank Prepaid Cards?

The cards can be used for transactions in ATMs, PoS machines and e-commerce sites.

Limit for Single Transaction:
ATM Rs.10,000 per transaction
PoS Up to available balance in the card
e-Com sites Up to available balance in the card

Per day Transaction Limit:
ATM Minimum - Rs.100/-
Maximum - Rs.10,000/-
PoS Minimum - Rs-1/-
Maximum - Up to available balance in the card
e-Com sites Minimum - Rs-1/-
Maximum - Up to available balance in the card

4. Where can I use SyndicateBank Gift cards?

You can use gift cards for transactions in PoS machines and e-commerce sites. ATM transactions are not allowed for gift cards.


5. In what denominations, Gift cards are available?

The maximum value of a gift card can be Rs.5000. These cards are issued in denominations of Rs.500, Rs.1000, Rs.2000 and Rs.5000.


6. Can I load my Prepaid cards multiple times in a month?

Yes, within the following limits.

  • 1. Total card loading amount per calendar month should not exceed Rs.50,000.
  • 2. Outstanding balance in the card should not be more than Rs.50,000.


7. My prepaid card is blocked since I entered incorrect PIN multiple times. How can I unblock it?

The card will get automatically unblocked after 24 hours.


8. Will I get SMS alerts for every transaction done using my Prepaid / Gift card?

Yes, SMS alert will be sent to registered mobile number for every financial transaction.


9. Are the transactions done through Prepaid / Gift Cards are secure? How the transactions are authenticated?

For Prepaid cards, ATM and PoS transactions are authenticated by PIN. Online e-commerce transactions are authenticated by OTP delivered to the Registered Mobile number and authenticated through RuPay PaySecure platform.
For Gift cards, PoS transactions are authenticated by PIN. Online e-commerce transactions are authenticated by OTP delivered to the Registered Mobile number and authenticated through RuPay PaySecure platform.


10. Is there any additional charge for cash withdrawal at ATMs?

  • Prepaid card transactions (both financial and non-financial) done at SyndicateBank ATMs are not chargeable.
  • Prepaid card transactions done at other than SyndicateBank ATMs are chargeable from the first transaction onwards.
    • i) Rs.20 for every financial transaction
    • ii) Rs.10 for every non-financial transaction


11. Where can I raise complaints/grievances related to prepaid card?

You can write your queries/concerns on prepaid cards to dcc@syndicatebank.co.in .You can also report to your home branch for lodging complaints. For further details, please contact 080-22073835


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