Dear Shareholder,

Re: Satisfaction Survey - 2012

We are sure that you are in receipt of the Annual Report of the Bank for the year 2011-12 and the Notice convening the Thirteenth Annual General Meeting of the Bank. We trust that you found the Annual Report informative and exhaustive.

As part of our efforts to maintain high standards of service to shareholders, we have been endeavouring to constantly review and make improvements, particularly with regard to ensuring timely receipt of Annual Reports/Dividend Warrants/other communique. In this direction, may I seek a few minutes of your valuable time to fill in the Satisfaction Survey Questionnaire. We appreciate your free and frank views which will definitely go a long way in our philosophy of staying close to the hearts of the shareholders and enable us to extend the best of services to your expectation and satisfaction.

Kindly click here to fill in the Survey Form and SUBMIT ONLINE to our Office. We value your suggestions and feedback and assure you of our immediate attention.

Sri R Ravi, Company Secretary has been designated by the Bank as the Compliance Officer. You may please feel free to approach him for any assistance that may be required.

Thanking you.

Yours faithfully,
    Sd/-
GENERAL MANAGER