The Bank is committed to improve the quality of service to its clientele through extensive induction of technology in its day to day operations.

All our 2006 branches are computerised as on date.

Of these computerised branches, 797 are located in Rural and Semi Urban centers.

100% of the bank's business has been captured on computers.

The Bank has launched a major initiative on the IT front through implementing the Centralised Banking Solution (CBS) which is known by the brand name "Syndicat-e-banking".

CENTRALISED BANKING SOLUTION (CBS) BRANCHES: Considering the emerging needs and requirements of customers to facilitate banking from any place and any time, the bank has adopted CBS, which integrates IT & Communication Technology and introduced several products and services at these branches. The Bank has more than 530 such CBS branches practising very high service standards offering an array of services like Telebanking, ATMs, Internet Banking, Instant fund transfer, Multi-City accounts, Any branch banking etc. Carrying the brand name Syndicat-e-Banking, the state-of-the-art services enhances customer convenience through multiple delivery channels offering high-end products in consonance with various requirements of the public and corporates. The branches offer super premium savings accounts with sweep-in and sweep-out facility to offer the twin benefits of higher interest rates and liquidity of demand deposits. The information on the products and services offered at such branches can be obtained from any CBS branch or from the bank's web site.

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