Customers are advised NOT to use the online complaint facility for filing complaints /  requests relating to:

1. DEBIT/CREDIT CARDS (INCLUDING HOTLISTING OF LOST/MISPLACED DEBIT/CREDIT CARDS) and



2. INTERNET BANKING

as separate helplines are provided for filing such complaints/requests:


• Click here for Debit/Credit Cards Helpline Details.



• Click here for Internet Banking Helpline Details.

THE BANK WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL LOSS IF CUSTOMERS SEND SUCH COMPLAINTS/REQUESTS THROUGH THE ONLINE COMPLAINT FACILITY INSTEAD OF THE DEDICATED HELPLINES PROVIDED.

  Please click on the below links to submit "Online Complaints/Grievances":

• For General Complaints, please click here.



• For Pension Grivance/Complaints, please click here.